![]() The company says the number of subscribers involved is small and they'll lose the channels when they're converted to digital-only signals.Ĭomcast also says subscribers with the most basic TV service do not have to do anything. ![]() The project will be completed by the end of the year.īecause of filter failures or other reasons, some Comcast customers have received channels they don't pay for. Comcast has more than 570,000 video customers in the greater metropolitan area. The deadline for getting the devices varies by community. The change is unrelated to the national conversion to digital broadcasting that took effect last year. The boxes are compatible with digital and analog TVs. The company says reducing analog channels permits faster Internet connection speeds, plus more high-definition channels and on-demand movie choices. Comcast will provide customers with up to three set-top boxes free of charge.
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